Privacy policy

At Slushin (“we,” “our,” or “us”), we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

Information We Collect

When you interact with our website, we may collect personal information such as your name, email address, phone number, shipping and billing addresses, and payment details. Please note that all payment information is securely processed by third-party providers—we do not store credit card details on our servers.

We also collect data automatically, including your IP address, browser type, device information, pages visited, and cookies. This helps us understand how you interact with our site and improve your experience.

In addition, we store details related to your orders, such as products purchased, purchase history, and any customer service communications you have with us.

How We Use Your Information

Your information is used to process and fulfill your orders, send you updates about your order status, and keep you informed about new products or exclusive offers. You can opt out of promotional emails at any time.

We also use this information to enhance our website’s performance and ensure a smooth customer experience. In some cases, we may process your data to comply with legal obligations.

Sharing Your Information

We share your personal data only with trusted third parties and only for the purposes necessary to operate our store. This includes shipping carriers to deliver your orders, payment processors to securely handle transactions, and service providers who assist with website analytics and email communication. We do not sell or rent your personal data to anyone.

CCPA Notice for California Residents

If you reside in California, you have the right to request access to your personal data, request its deletion, and opt out of the sale of your personal information. While we do not sell personal data, we support your right to control your information. To make such a request, please contact us through our Contact Us page.

Cookies

Our website uses cookies to support core functionality, analyze traffic, and personalize your experience. Disabling cookies in your browser is possible, but it may affect certain site features or performance.

Security

We implement standard encryption protocols and use secure servers to protect your data. While we take reasonable steps to safeguard your information, no method of transmission over the internet or electronic storage is entirely secure.

Contact Us

If you have questions or concerns about your privacy or this policy, please reach out to us via our Contact Us page. We’re here to help.